At Navia, we do not contact clients for:

• Investment recommendations

• Trading tips

• Advisory services

• Collection of confidential personal information (such as passwords, OTPs, or PINs)

Our calls are strictly limited to the following purposes:

• To honour callback requests placed by clients through the ‘Schedule a Call’ feature

• To honour callback requests submitted via other communication channels

• To verify client identity for executing Off-Market Delivery Instructions (DP process)

• To assist with account opening and KYC verification, if required

• To fulfil regulatory and compliance requirements

• For any other legitimate operational requirements as necessary

Official Calling Number

All calls from Navia will be made only from the following TRAI-verified number:

Important Advisory

Clients are strongly advised to:

• Not share confidential information with anyone

• Verify the calling number before engaging

• Report any suspicious calls immediately

Navia Markets Ltd. remains committed to ensuring client safety, transparency, and trust at all times.