Reactivating your suspended NRI account with Navia Markets is a simple process. Follow these steps:

Step 1: Complete the KYC Form

• Download the KYC form (PDF) from Navia’s official website.
• Fill out the form and attach self-attested copies of the following:
  • PAN Card
  • Address Proof  
  • FATCA and TIN/CRS details 

Step 2: Submit the Form

Send the completed form along with the supporting documents to:
Navia Markets Limited
Ganga Griha, 4th & 5th Floor, No.9 (Old No. 6D),
Nungambakkam High Road, Nungambakkam, Chennai - 600034.

What Happens Next?

1. Acknowledgment: Once your documents are received, Navia will acknowledge the receipt via email and WhatsApp.

2. Verification Process

   • Navia will verify your submitted details within one working day of acknowledgment.
   • If there are any discrepancies, you’ll be notified for corrections.

3. KRA Data Validation: Your information is cross-checked with the Know Your Client Registration Agency (KRA):

   • If no updates are required, your account will be activated within 2 working days.
   • If updates are necessary, Navia will update your KYC details with KRA and notify you via WhatsApp.

4. Email Verification from KRA

   • KRA will send you an email to verify your updated information.
   • Once verified, your account will be activated within 24 hours.

Activation Timelines

• No Changes in KRA Data: Account will be reactivated in 2 working days.
• Changes Required in KRA Data: Process may take up to 10 working days, depending on email verification.